The most important capability in technology decision-making — and honestly, in leadership generally — isn't technical knowledge. It's the ability to hold two seemingly opposed things in mind at once and accept that both are true. (And, yes… technical knowledge is still very important!) I call this grappling with nuance. And in my experience, it's rarer than it should be...
Read more →In the beginning, there was software. You bought it, you installed it, it came on floppy disks… big ones. I had an Atari with a dual floppy drive: one for running the software, one for saving data. Good times. And later as applications grew and internal computer storage became more of a thing, you waited while you sequentially fed it 52 or more slightly smaller floppy disks. I'm not kidding. You honestly couldn’t make this up. Fast forward about twenty years and the internet is a thing. Software, especially business and productivity software, largely moves to the cloud...
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